QUEEN'S MINI SKIRT

Eligible (Defects): Unused product with tags/packaging intact
Change of Mind: Acceptable within 7 days of receipt (inclusive); return shipping paid by customer
Request Window: Submit within 7 days of receipt (inclusive)
Return Dispatch Window: Ship within 3 business days after approval or arrange pickup
Process: Return request → Approval → Collection & inspection → Refund or exchange
Refund Timing: Within 3 business days after inspection
Refund Method: Credit card cancellation or bank transfer
Cost Allocation: Customer pays for change of mind; company pays if a defect is confirmed
Evidence: Proof of receipt date and defect photos/videos may be requested
Exclusions: Signs of use, missing components/freebies, or packaging damage that prevents resale

777@nanana.club